Shipping Methods

Wahdah only ships to the United States and Canada. More countries will be available as we grow. A street address must be provided for a timely and accurate delivery.

Wahdah ships Monday through Friday excluding holidays. The shipping cut-off time is 3pm CST. Orders placed after 3pm will be processed the next business day. Please allow 1-2 business days for your order(s) to process before it is shipped.  

The customer may mail their returns/exchanges to 134 Spring Ave Glen Ellyn Illinois US 60137. The time it may take for your exchanged product to reach you varies based on where you live.

You will be responsible for paying for your own shipping costs for return items. Shipping costs are non-refundable and Wahdah will only return the full cost of the item, minus the shipping cost.

You should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The tracking number will be emailed to you within two days of package being shipped (National Orders only)

We do not provide tracking codes for international parcels sent through stranded shipping

No weekend delivery

International shipping may take 2-3 weeks

Taxes and Customs

When you receive your package you may be subjected to import duties, taxes, and/or customs fees that are imposed by your local government. You are responsible for paying any additional charges for customs clearance. Tax and custom rates vary by country and what was ordered, so we are not able to provide an estimated cost. Please contact your local post office to inquire about these charges.

Priority mail USPS
$8.00 flat rate

Priority mail International USPS
$25.00 flat rate

Priority Express mail USPS
$18.00 flat rate

 

Easy Returns & Exchanges

We guarantee your satisfaction and if you are not happy with the purchase, you may simply return it and receive a refund or exchange for other items.

Items must be returned within 10 days after you receive it. Items must not be used. Items must not be washed. Items must be returned in the original condition it was received. Items must be returned in all of the original packaging.

Returns will be determined on a case by case basis. If there is a problem please contact us before returning the product because we will not accept any unauthorized returns. Replacement items will be exchanged within 5 days from the day we receive the returned items.

We can not be held responsible for a change of mind or lost mail, but if the mistake is ours, we will be glad to give a full refund. Go to return policy for more info

)You will be responsible for paying for your own shipping costs for return items. Shipping costs are non-refundable and Wahdah will only return the full cost of the item, minus the shipping cost.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Wahdah
134 Spring ave.
Glen Ellyn, IL 60137